Terms & Conditions

Last Updated: June 29, 2026.

These Terms and Conditions constitute a legally binding agreement between you ("the User", "the Player", "you") and W99 ("the Platform", "we", "us", "our"). By accessing, browsing, or using the services provided via w99-australia.com, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, our Privacy Policy, and any specific rules applicable to individual games or promotional activities.

If you do not agree to these Terms and Conditions, you must immediately cease using the website and close your account.

  1. Eligibility and Account.

1.1 Age Requirement: You must be at least 18 years of age to use the services provided by the Platform. It is a criminal offense in Australia for a person under the age of 18 to participate in gambling. We reserve the right to request proof of age at any time and may suspend your account until satisfactory documentation is provided.

1.2 Residency: Our services are strictly intended for individuals residing in jurisdictions where the use of online gambling services is not prohibited by law. It is your sole responsibility to ensure that your use of the Platform complies with all applicable laws in your jurisdiction.

1.3 Account Creation: You are permitted to open only one account. We reserve the right to close any duplicate accounts. You must provide accurate, complete, and truthful information during the registration process. It is your obligation to keep your registration details updated.

1.4 Account Security: You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be considered your activity. We are not liable for any losses arising from the unauthorized use of your account resulting from your failure to protect your credentials.

  1. User Responsibilities and.

2.1 Prohibited Activities: You agree not to use the Platform for any unlawful purpose. This includes, but is not limited to, money laundering, fraud, collusion, or the use of automated software (bots/scripts) to manipulate game outcomes.

2.2 Account Closure: We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, if we suspect you have breached these Terms and Conditions or have engaged in fraudulent activity.

  1. Deposits, Withdrawals, and Financial.

3.1 Payment Methods: All financial transactions must be conducted through payment methods authorized by the Platform. You must ensure that the payment method used belongs to you and is in your name.

3.2 Verification: In accordance with Australian Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) requirements, we may perform verification checks (Know Your Customer - KYC) on your identity, residential address, and financial sources. Failure to provide requested documentation may result in the suspension of your account and the withholding of withdrawals.

3.3 Withdrawal Policy: Withdrawals will be processed to the same payment method used for deposits where possible, subject to our internal security checks. Processing times may vary depending on the chosen method and internal verification requirements.

  1. Bonuses and Promotional.

4.1 Bonus Terms: All bonuses and promotional offers are subject to specific terms and conditions. These may include wagering requirements, maximum withdrawal limits, and game restrictions.

4.2 Fair Play: We reserve the right to void any bonuses or winnings obtained through the abuse of our promotional offers, including but not limited to the use of multiple accounts or irregular betting patterns.

  1. Responsible.

5.1 Commitment to Safety: The Platform is committed to promoting responsible gambling. We recognize that for some, gambling can become a problem. We encourage you to gamble within your means.

5.2 Tools for Control: We provide features to assist you in managing your gambling behavior, including deposit limits, session limits, and self-exclusion options. You may request to self-exclude from our services for a specified period or permanently by contacting our support team.

5.3 Assistance: If you believe you have a gambling problem, we strongly encourage you to seek professional help. You may contact support services such as Gambling Help Online at 1800 858 858 or visit the relevant state-based support agencies in Australia.

  1. Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF).

6.1 Legal Compliance: We strictly adhere to the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). We monitor all transactions for suspicious activity.

6.2 Mandatory Reporting: Any activity deemed suspicious under Australian law will be reported to the Australian Transaction Reports and Analysis Centre (AUSTRAC) without prior notification to the user.

  1. Intellectual.

All content, software, graphics, and trade names displayed on the Platform are the intellectual property of the Platform or its licensors. You are granted a limited, non-exclusive license to use the website for personal, non-commercial purposes only. Any unauthorized reproduction or distribution is strictly prohibited.

  1. Limitation of.

8.1 Service Availability: We endeavor to provide a high-quality service, but we do not guarantee that the Platform will be error-free, uninterrupted, or that any defects will be corrected.

8.2 Damages: To the maximum extent permitted by Australian law, the Platform, its directors, employees, and agents shall not be liable for any direct, indirect, or consequential loss or damage arising from your use of the website, including loss of data or loss of profit.

  1. Dispute.

9.1 Communication: In the event of a dispute, we encourage you to first contact our customer support team at [email protected]. We aim to resolve all complaints in a fair and timely manner.

9.2 Formal Process: If a resolution cannot be reached through our internal complaints process, you may seek independent advice or refer the matter to the appropriate regulatory body or an external dispute resolution service as permitted under local laws.

  1. Governing Law and.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

  1. Changes to Terms and.

We reserve the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review these terms periodically to stay informed of any updates. Your continued use of the Platform following any modifications signifies your acceptance of the updated terms.

  1. Contact.

If you have any questions or require further clarification regarding these Terms and Conditions, please contact us at:

Email: [email protected].